"Please tell Ken Palmer we really appreciated him and all that you folks back east did for North Dakota, and that I personally heard many positive comments on his presentation skills and arborist knowledge. Ken is an asset to the arboriculture industry. The sharing of his knowledge with practicing arborists is helping advance the professionalism of this industry in leaps and bounds. I hope he has success and good fortune in all of his future endeavors. Take care."


My organization understands that safety is a critical priority for operations, bottom line, and worker morale. At times, our clients put pressure on us to get the job done "faster, better, cheaper." What kind of strategies can we use to keep the

My organization understands that safety is a critical priority for operations, bottom line, and worker morale. At times, our clients put pressure on us to get the job done "faster, better, cheaper." What kind of strategies can we use to keep the

Communicating with your clients about safety is the best strategy. Print up a one-page summary of your company's safety practices – and WHY these practices make you more productive in the long run – and include them with every bid, contract, and sales call. Give your management, leadership, and crews some appropriate verbal responses to clients who complain that things are taking too long. Responses such as "I understand that you're under pressure to get this done quickly, but if I take shortcuts, it very well could end up taking longer" can help others to understand the importance of keeping everyone professionally focused, safe, and cool under pressure. It is a well documented fact that people who feel safe work faster then people that do not feel safe.


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